FAQs

 

1. What makes Attiren clothing unique? At Attiren, we pride ourselves on blending fashion with comfort. Our designs are not only stylish but also crafted with premium quality materials to ensure a standout look and feel.

2. How can I determine my size? Refer to our size chart available on each product page. It provides detailed measurements to help you find the perfect fit. If you have any specific questions, our customer support team is here to assist you.

3. What is the return policy? We offer a hassle-free 07-day return policy. If you're not completely satisfied with your purchase, you can return the item within 07 days for a full refund or exchange. Please check our Returns & Exchanges page for more details.

4. How can I track my order? Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number on our website or the carrier's site to track the status of your delivery.

5. Do you ship internationally? Yes, we do! We offer international shipping to bring Attiren style worldwide. Shipping costs and delivery times may vary based on your location. Please check our Shipping Information page for details.

6. How can I care for my Attiren garments? Each product comes with care instructions on the label. Generally, we recommend washing in cold water, avoiding bleach, and air-drying to maintain the quality and longevity of your Attiren clothing.

7. Can I modify or cancel my order after placing it? Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please double-check your order before confirming the purchase. For urgent concerns, reach out to our customer support team for assistance.

8. Are there any upcoming sales or promotions? Stay tuned for our newsletters and follow us on social media to be the first to know about promotions, sales, and exclusive offers. We often run special events, so keep an eye out for those exciting opportunities.

9. How can I contact Attiren customer support? For any inquiries or assistance, you can reach our customer support team through the 'Contact Us' page on our website or by emailing support@attiren.com. We're here to help!

 

Cash on Delivery (COD):

Yes, Attiren offers Cash on Delivery (COD) as a payment option for orders placed in India. However, COD is not available for orders placed outside of India.

How to place an order:

To place an order on Attiren, you can either:

Shop online: Visit our website and add the items you want to your cart. Once you're done shopping, proceed to checkout and select COD as your payment method.
Call our customer service: Call our customer service number and place your order over the phone. You can pay for your order by COD when the delivery person arrives.
How to return or exchange an item:

If you're not happy with your purchase, you can return or exchange it within 7 days of receiving your order. To return or exchange an item, you can either:

Contact our customer service: Contact our customer service team and they will help you process your return or exchange.
Log in to your account: If you have an account with Attiren, you can log in to your account and start a return or exchange request.
Are there any additional charges for returns or exchanges?

There are no additional charges for returns or exchanges of items that are defective or damaged.

How long will my order take to arrive?

The delivery time for your order will vary depending on your location. For orders placed in India, the delivery time is typically 4-7 business days. For orders placed outside of India, the delivery time may be longer.

How would I know if my order is placed?

Once you place an order, you will receive an email confirmation. This email will contain your order number and a tracking number. You can use the tracking number to track the progress of your order.

What happens if my shipment does not get delivered on time?

If your shipment does not get delivered on time, please contact our customer service team. They will be able to track your shipment and help you resolve the issue.

Are there any shipping charges on delivery?

There are no shipping charges on delivery for orders placed in India. However, there may be shipping charges for orders placed outside of India.

Do we ship outside India?

Yes, Attiren ships to most countries in the world. However, there may be some restrictions on shipping to certain countries. Please contact our customer service team for more information.

Cancellation, return/exchange & refund:

How can I cancel an order?

If you want to cancel your order, you can do so within 24 hours of placing the order. To cancel your order, please contact our customer service team.

How do I return / exchange a product?

If you want to return or exchange a product, you can do so within 7 days of receiving the product. To return or exchange a product, please contact our customer service team.

What happens to orders where products are received in damaged condition?

If you receive a product in damaged condition, you should contact our customer service team immediately. We will send you a replacement product as soon as possible.

What should I do if I receive a different item from the one that I have ordered?

If you receive a different item from the one that you have ordered, you should contact our customer service team immediately. We will send you the correct item as soon as possible.

Within how many days of purchase can I return/exchange my order?

You can return or exchange your order within 7 days of purchase.

I have requested a replacement, when will I get it?

Once we receive your return request, we will process it and send you a replacement product as soon as possible. The delivery time for the replacement product will vary depending on your location.

Can I return all items?

Yes, you can return all items in your order. However, there may be a restocking fee for items that are not defective or damaged.

When will I get my refund?

Once we receive your returned product, we will process your refund and send it to you within 10 business days.

How do I get my refund for discounted items?

You will receive a refund for the discounted price of the item.

How do I get my refund for prepaid orders?

You will receive a refund to the original payment method